If the desktop version is not working, try the Store version, and vice-versa. In this case, rollback the Graphics Driver to the old version.įor those who might be unaware, there are two versions of Skype – The desktop version, and the one from the Microsoft Store. It is possible that the new version is causing the issue. Another way is to hit the update button to check if there is a new version available. You can update by downloading it directly from the OEM website. The best step, then, is to update your driver to the latest version available. Since Skype is only crashing when making a video call, the issue might stem with the graphics driver. If you ever have a problem with Video on a computer, updating the Graphics Driver to the latest version usually fixes it. Skype Video Chat crashes on Windows computer 1] Update Graphics Driver Here is the definitive guide to fix Skype Video Chat crashes on my Windows computer. Skype keeps crashing or closing on Windows 11/10 In this post, we are looking at possible solutions which can help to fix this. It is even more annoying when I use Skype for business, and it crashes when the video starts streaming. In simple words Skype keeps crashing or closing on Windows 11/10. It happens during a video call or when I turn on my laptop. Many a time Skype Video Chat crashes on my Windows computer.
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